At Quantum Pure, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
We are committed to protecting your personal data and respecting your privacy rights. This policy is designed to help you understand what information we collect, why we collect it, and how you can manage your information.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
Fill out contact forms or inquiry requests
Subscribe to our newsletters or communications
Request quotes or service information
Communicate with us via email or phone
Participate in surveys or feedback requests
This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity:
IP address and geographic location
Browser type and version
Device information and operating system
Pages visited and time spent on pages
Referring website or source
Cookies and similar tracking technologies
Analytics and Usage Data
We use analytics services to understand how visitors interact with our website:
Website traffic patterns and user behavior
Performance metrics and error reports
Search queries and navigation paths
Click-through rates and conversion data
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery and Communication
To respond to your inquiries, provide requested information, and communicate about our services
Website Improvement
To analyze usage patterns, improve website functionality, and enhance user experience
Marketing Communications
To send newsletters, updates, and promotional materials (with your consent)
Legal Compliance
To comply with legal obligations, protect our rights, and prevent fraud or misuse
Business Operations
To maintain records, perform analytics, and improve our business processes
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent:When you have given explicit consent for specific processing activities
Contract Performance:When processing is necessary to fulfill our service obligations
Legitimate Interests:When we have legitimate business interests that do not override your privacy rights
Legal Compliance:When required by law or regulation
How We Share Your Information
We may share your personal information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us with website hosting, analytics, email delivery, and other business operations. These providers are contractually bound to protect your data and use it only for specified purposes.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you of any such change and provide information about your privacy rights.
Legal Requirements
We may disclose your information when required by law, court order, or government request, or when necessary to protect our rights, property, or safety.
With Your Consent
We may share your information with other parties when you have given explicit consent to do so.
Important: We do not sell your personal information to third parties for marketing purposes.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal data:
Encryption
Data transmitted between your browser and our servers is encrypted using SSL/TLS protocols
Access Controls
Strict access controls ensure only authorized personnel can access personal data
Regular Monitoring
Continuous monitoring and logging of data access and security events
Data Minimization
We collect only the data necessary for specified purposes
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to improve our security measures.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods vary depending on the type of data and purpose:
Contact form submissions: Retained for up to 3 years after last contact
Marketing communications: Until you unsubscribe or request deletion
Analytics data: Typically aggregated and anonymized after 26 months
Legal and compliance records: As required by applicable laws and regulations
Your Privacy Rights
You have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data under certain circumstances
Right to Data Portability
Receive your personal data in a structured, commonly used format
Right to Object
Object to processing of your personal data for certain purposes
Right to Restrict Processing
Request limitation of how we process your personal data
Right to Withdraw Consent
Withdraw your consent at any time where processing is based on consent
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
How to Exercise Your Rights
To exercise any of your privacy rights, please contact us using the information provided below. We will respond to your request within 30 days.
When making a request, please provide sufficient information to allow us to verify your identity and locate your data in our systems.
Your personal data may be transferred to and processed in countries other than Singapore. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information, including:
Standard contractual clauses approved by relevant data protection authorities
Adequacy decisions confirming sufficient data protection standards
Other legally recognized transfer mechanisms
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:
Update the "Last updated" date at the top of this policy
Notify you via email or prominent notice on our website
Obtain your consent where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: